Assistant General Manager – pFriem Family Brewers
Want to be a leader in our award-winning Tasting Room in Hood River, Oregon, and work for a company with a great culture and above-market pay and benefits?
Who we are:
pFriem (pronounced “freem”) artisanal beers are symphonies of flavor and balance, influenced by the great brewers of Europe, but unmistakably true to our homegrown roots in the Pacific Northwest. We are guided by a religious commitment to quality and the never-ending pursuit of innovation. Although they are served humbly, each glass is overflowing with pride and a relentless aspiration to brew the best beer in the world.
pFriem Family Brewers has experienced incredible growth in the past eleven years and has earned prestigious awards, including being named GABF® 2018 Mid-Size Brewing Company of the Year, Three-Time Brewery of the Year by the Beer Connoisseur, Best Brewpub Experience by Oregon Beer Awards, and numerous medals in national and international brewing competitions.
Our team is made up of 80+ multi-talented individuals from Tasting Room to Brewery who are committed to giving craft beer lovers the best beer, food, and service experience possible.
About the role:
This is a full time, salaried role, and reports to our General Manager. In this role you will play a key part in the day-to-day success of the Tasting Room by ensuring our employees deliver the outstanding guest experience that pFriem Family Brewers is known for. We are looking for a leader that is experienced, organized, and passionate about creating a thriving work environment for our employees.
A breakdown of your tasks:
- Supports the General Manager in overseeing all aspects of restaurant operations including overseeing all staff, hiring, and ensuring proper scheduling.
- Ensures excellent guest service that meets or exceeds expectations.
- Operates the business in accordance with the company policies and applicable laws.
- Responsible for ordering beer, wine, non-alcoholic beverages and other related supplies.
- Ensures scheduling of monthly beer and food schools for staff.
- Actively involved in hiring, training employees, and all human resource activities.
- Manages shifts, which include daily decision-making, staff support, and planning while upholding standards, product quality and cleanliness.
- Enforces safe work behaviors to maintain a safe environment for both guests and staff members.
- Maintains professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
- Responsible for updating plans for training and development of staff.
- Ensures staff are complying with workplace safety, OLCC and Health Department regulations.
- Monitors daily activities to ensure quality food and cleanliness standards.
- Bastion for Tasting Room cleanliness and maintenance.
More about you
You are highly organized, friendly, and you want to grow your skills and career in leadership. You have a high attention to detail and see projects to completion. You remain calm under pressure and have great written and verbal communication skills. Taking pride in your staff and environment is a passion and you strive to support your team to be the best they can be. You are hard-working, love food, craft beer, and want to grow your own leadership and grow others. Flexibility comes naturally to you, and you are happy to support the team positively and enthusiastically as needed based on staffing and business levels.
You work well with others
You enjoy working with others who share a passion for hospitality, beer, food, and teamwork. Let’s be honest, you spend a lot of time with your colleagues, and you deserve to work with great people. You like to grab a shift beer with the people you work with and care about your co-workers.
You are a juggling master
Work in the Tasting Room can be dynamic, no matter how well we plan, and how good our team is but you keep a cool head regardless of the situation at hand. You know how to address personnel and guest issues appropriately while maintaining a positive attitude. You know how to ask for help and how to manage tasks and emotions when it’s go-time.
Your qualifications
- 3-5 years of management experience in higher-end gastropub or similar establishment
- Must be flexible with working hours, including weekends, evenings, and holidays.
- Appropriate food and alcohol licensing.
- Passion and knowledge of craft beer, food, and hospitality.
- Basic computer skills, and Microsoft Office Suite competency required.
- Self-motivated and able to maintain a fast pace of work.
- Able to solve problems calmly.
- Team player who has the ability to motivate and lead fairly.
- Experience managing events.
- Solid references are a must.
Why you should be part of the pFriem Team
The people
We are a passionate group who takes our work seriously but ourselves not too seriously. Our team is made up of highly talented individuals not only in their jobs but also their hobbies and personal pursuits. Whether it’s enjoying shift beers with the crew or experiencing the Columbia River outdoor scene with co-workers, the pFriem team is warm and welcoming with a strong bond over beer. We promote from within so there is opportunity for career advancement.
The location
You get to work in one of the most stunning locations in the PNW! pFriem is located at the Hood River Waterfront Park with epic views of the Columbia River Gorge. Mt. Hood is a short drive from town where you can recreate all year long. You’ll be surrounded by a Gorge community that thrives with local purveyors and people passionate about beer, food, the outdoors, and its people.
The benefits
- You’ll receive above market compensation with great benefits and quarterly bonuses based on achievement of set objectives.
- 3 weeks of Paid Time Of
- 1 week of Sick Time
- You’ll also receive a monthly beer benefit of at least $300
- Big discounts in our tasting room for meals, beer, and merchandise
- Great health, dental, and vision insurance coverage.
- Basic life insurance
- Sabbaticals after 5 years of employment
- You will have access to short-term disability insurance coverage, paid paternity/maternity leave and an Employee Assistance Program.
- Participate in our retirement savings plan (401k)
- Company-wide outings
- Paid time off to volunteer for local charities and non-profits.
How to apply
If this sounds like a good fit, please send a cover-letter and resume to jobs@pfriembeer.com. We can’t wait to hear from you!
