Spa (Health Club) Manager

Location: Skamania Lodge Stevenson, WA // Columbia River Gorge
Position: Spa (Health-Club) Manager
Salary: $32.00 – $38.00 per hour + Benefits & Unique Perks

About Skamania Lodge

Nestled on a stunning 175-acre resort in the heart of the Columbia River Gorge, Skamania Lodge is renowned for its natural beauty and extraordinary hospitality. Our Spa Manager is integral in boosting business success, shaping exceptional services, and fostering a supportive and positive work culture.

Why Work at Skamania Lodge?

• Competitive Pay: Our wages exceed industry standards, ensuring top talent is recognized and rewarded.

• Comprehensive Benefits: Medical, dental, vision, life, pet, accident, disability coverage, legal and identity theft insurance, HSA/FSA options, supplemental insurance, mental health support, and immediate 401(k) vesting with employer match -Vested immediately!

• Career Growth Opportunities: Ongoing training and development, with a strong track record of promoting from within.

• Unique Perks: Complimentary daily hot meals, free access to pool, hot tub, fitness center, golf course, zip-line adventures, and discounted stays across our portfolio.

• Paid Time Off: At Skamania Lodge, we believe holidays should be celebrated whenever they are most meaningful to you. Instead of traditional holiday pay, we wrap holiday hours into PTO, allowing employees to use them on any day they choose—because your birthday can be a holiday too! Earn 88-120 hours your first year!

PTO Accrual:

• 0-1 year: 88 hours/year, max 120 hours (.04231 x all hours paid)

• 1-5 years: 128 hours/year, max 160 hours (.06154)

• 5-10 years: 168 hours/year, max 200 hours (.08077)

• 10+ years: 208 hours/year, max 240 hours (.10000)

Role Overview

The Spa Manager will oversee all aspects of Skamania Lodge’s spa, fitness center, locker rooms, and pool operations, ensuring an elevated experience for both guests and staff. You will lead a dedicated and creative team to provide best-in-class services while driving revenue and enhancing the resort’s wellness offerings.

Key Responsibilities:

• Drive spa revenue and marketing strategies, collaborating with sales and marketing teams to maximize business potential while adhering to budget guidelines.

• Implement short- and long-term goals for department success, including training structures, service innovations, and retail strategies.

• Ensure all team members provide outstanding guest experiences, responding professionally and efficiently to customer needs.

• Full operational responsibility for the Spa, Pool, and Fitness Center, ensuring exceptional service, cleanliness, and compliance with all state and federal safety regulations.

• Develop a team of highly skilled service providers, conducting regular training workshops to ensure knowledge of treatments, products, and wellness programs.

• Oversee hiring, training, and retention of spa staff, creating a positive work environment that fosters teamwork, professionalism, and career development.

• Manage inventory and procurement of spa products, ensuring the latest industry trends and high-quality items are available to guests.

• Design and implement health and wellness programs for both guests and staff, including seminars, workshops, and self-care initiatives.

• Assist in Manager on Duty shifts, providing leadership across all lodge operations as needed.

Qualifications:

• Licensed in Massage Therapy or Esthetics (required).

• CPR Certification (required).

• Strong Business Acumen: Experience driving revenue, budgeting, forecasting, and strategic planning in the hospitality/wellness industry.

• Proven Sales Growth Experience: Ability to develop spa offerings, host events, and drive increased revenue.

• Technical Proficiency: Working knowledge of Word, Excel, and Microsoft Outlook. Familiarity with POS/Booking Software (Spa Soft preferred).

• Exceptional Leadership Skills: Ability to mentor, motivate, and develop a diverse team in a fast-paced environment.

• Retail & Inventory Knowledge: Experience in purchasing, product management, and inventory tracking.

• Customer-Centric Mindset: Strong communication skills and a commitment to guest satisfaction.

Hours: Ability to work evenings, weekends, and holidays is needed in a 24/7 resort environment.

• Spa Hours: Open daily from 9:00 AM – 6:00 PM.

• Pool Hours: Open daily from 8:00 AM – 10:00 PM.

• Fitness Center Hours: Open daily from 4:00 AM – 10:00 PM.

Join the Skamania Lodge Team!

If you are looking for an opportunity to elevate a wellness program in one of the most breathtaking locations in the Pacific Northwest, we want to hear from you!

Come experience Skamania Lodge – where your career and well-being thrive!