Front Desk Associate

Job Title: Front Desk Associate (Part-Time)

Location: Inn of the White Salmon
Position Type: Year-Round, Part-Time

Job Overview:
We are seeking a friendly, confident, and customer-focused Front Desk Associate to join our team. This part-time, year-round position plays a vital role in delivering exceptional service to our guests. As a Front Desk Associate, you will be the first point of contact for guests, handling office duties and ensuring a positive guest experience. This role requires excellent communication skills, a professional demeanor, and the ability to work weekends and holidays.

Key Responsibilities:

• Greet guests warmly and assist with check-ins/check-outs.
• Provide information about the property and local area.
• Handle guest inquiries and resolve issues in a timely and professional manner.
• Answer phone calls, direct calls, and take reservations.
• Manage guest accounts and process payments.
• Maintain office organization and complete administrative tasks as needed.
• Uphold the company’s standards of cleanliness and customer service.
• Perform any other duties as assigned by management.

Qualifications:

• Must be at least 21 years old.
• Valid driver’s license.
• Strong interpersonal skills with the ability to engage with a variety of people.
• Professional, friendly, and confident attitude.
• Willingness to work weekends and holidays.
• Prior experience in a front desk or customer service role is preferred but not required.

Additional Information:

• Year-round, part-time position.
• Opportunity to work in a dynamic hospitality environment.
• Competitive pay and benefits.

How to Apply:
Interested candidates are invited to submit their resume and a brief cover letter outlining their qualifications and interest in the position. We look forward to hearing from you!