Spa Coordinator / Admin

Skamania Lodge is a Pacific Northwest resort set on 175 acres, featuring treehouses, glamping, golf, ziplining, a spa, and multiple restaurants. With over 22,000 sq. ft. of event space, it s a premier destination for retreats, conferences, and celebrations.

Your Role:

• Welcome guests warmly and respond to requests with professionalism and courtesy
• Answer phones, book spa services, manage scheduling, and maintain guest records in the spa database
• Assist guests in navigating their appointments and facility amenities
• Sell spa services and retail products; process transactions accurately
• Maintain cleanliness and presentation of the front desk, retail area, spa, fitness center, pool, and locker rooms
• Perform hourly facility rounds, restock towels and robes, and replenish locker room products
• Confirm group details one week in advance
• Attend department meetings and support Spa Management as needed

What we are looking for:

• Excellent computer skills required.
• Two years of customer service experience desired.
• Ability to obtain a CPR Certification.
• Someone with a flexible schedule that allows them to work weekends and holidays
• Ability to explain, recommend, and promote the variety of Spa menu items.
• Strong written and verbal communication skills.
• Excellent problem-solving skills.

Work Schedule:

• Part-Time
• Friday, Saturday, Sunday
• 11am-7pm (typically)

Compensation:

• 17.13 / hour + Commission
• Free hot meals daily
• Complimentary use of fitness center, spa amenities, and pool
• Free golf & zip-lining
• Resort discounts (spa, dining, lodging, retail)
• Hotel and travel discounts nationwide
• 401(k) with immediate vesting and employer match
• Financial wellness & mental health support
• Career advancement opportunities

PLUS Washington Paid Sick Leave:

You’ll earn 1 hour of paid sick leave for every 40 hours worked and the best part? It rolls over each year and can add up to 120 hours! Available to all non-exempt associates.