Want to utilize your excellent customer service skills, and show off your shining personality in an award-winning taproom AND work in a world class brewery with a great company culture and above-market pay and benefits?
About the position
You will play an important part in supporting the bars and the daily success of the tasting room. Providing excellent customer to our guests by supporting the bartenders and assisting with other support duties as needed.
A breakdown of your tasks:
- Assist the bartenders with table setting, bussing, and resetting table·
- Promptly greet guests as they enter the tasting room in a warm and authentic manner.
- Take beverage orders from guests at the bar, the ordering window, and table-side as necessary.
- Wash, sterilize, and stock glassware throughout your shift.
- Pours beers, other alcoholic and non-alcoholic beverages to pFriem standards.
- Recording orders accurately and enter them into the POS system in a timely manner.
- Be the primary busser for your section. Complete your shift side work.
- Engage with guest throughout their visit
- Deliver drinks and food orders to customers’ tables rapidly and accurately, in accordance with safety standards.
- Assist with other Support duties. Greeting and Seating guest, managing waitlist, Answer phone calls and guests’ questions.
- Maintain thorough knowledge of the food and beer menus
- Communicate guest and taproom needs with managers and leads
- Communicate to management about guests’ feedback or requests.
- Communicate relevant information to next shift.
More about you
You like to work hard, and you’re enthusiastic about joining a talented team. You’re eager to grow professionally and work with an ever-growing craft beer brand in a positive company culture.
You work well with others
You enjoy working with others who share a passion for food, quality, and innovation. Let’s be honest, you spend a lot of time with your colleagues, and you deserve to work with great people. You like to grab a shift beer with the people you work with and care about your co-workers,
You are a juggling master
Work in a busy tasting room can sometimes be hectic, no matter how well we plan, and how good our support staff is. You don’t get fired up under pressure, and you know how to prioritize, ask for help and how to manage tasks and emotions when it’s go-time.
Your qualifications:
- Must be at least 21 years old.
- At least 1 year of bartending experience in a busy restaurant or brewpub setting.
- Ability to provide excellent customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all staff.
- Self-motivated; able to look for additional tasks during slow times.
- Able to work in a standing position for long periods of time.
- Able to safely lift and easily maneuver trays of food or glassware, when necessary.
- Maintain a clean, organized, and professional workspace and environment.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to work in a consistently busy restaurant environment.
- Be available and reliable to work, and be consistently on time
- Be available and reliable to work.
- Obtain and maintain an Oregon food handlers’ card and OLCC server license
The people
We are a passionate group who takes our work seriously but ourselves not too seriously. Our team is made up of highly talented individuals not only in their jobs but also their hobbies and personal pursuits. Whether it’s enjoying shift beers with the crew or experiencing the PNW outdoor scene with co-workers, the pFriem team is warm and welcoming with a strong bond over beer. We promote from within so there is opportunity for career advancement.
The location
You get to work in one of the most stunning locations in the PNW! pFriem is located at the Hood River Waterfront Park with epic views of the Columbia River Gorge. Mt. Hood is a short drive from town where you can recreate all year long. You’ll be surrounded by a Gorge community that thrives with local purveyors and people passionate about beer, food, the outdoors, and its people.
The benefits:
- Paid Time Off and Sick Time.
- A monthly Tasting Room credit good for meals, beer, and merchandise.
- Discounts in our Tasting Room for meals, beer, and merchandise.
- Sabbatical after every 5 years of employment.
- Employee Assistance Program.
- Participate in our retirement savings plan (401k) with a 4% match.
- Company-wide outings.
- Paid time off to volunteer for local charities and non-profits.
How to apply
If this sounds like a good fit, please send a cover-letter, resume to jobs@pfriembeer.com. We can’t wait to hear from you!
