Gift Shop Sales Associate

Demonstrate knowledge of local Columbia River Gorge area activities and dining options

Open and close the gift shop following established procedures

Check daily communication logs and enter new information accurately

Answer incoming calls and process guest order requests efficiently

Handle cash transactions, maintain a cash bank, and perform drops and change requests

Process credit card, room charge, and gift card transactions with proper authorization

Accurately record purchases in the point-of-sale (POS) system

Monitor stock levels and list items on the reorder board as needed

Receive, price, and record merchandise per inventory and order guidelines

Track and maintain accurate counts of backstock items brought to the sales floor

Participate in quarterly inventory counts

Clean, reset, and restock displays to maintain a visually appealing sales floor

Assist in guest-facing classes and workshops as needed

Assemble gift baskets and in-room amenities per daily orders and preparation guidelines

Coordinate with other departments to prepare in-room collateral and maintain par levels

Deliver amenities and special orders to guest rooms across the resort property