Bell Attendant

What you will have an opportunity to do:

• Greet and welcome all guests upon arrival, creating a positive first impression
• Assist guests arriving by vehicle by opening doors and providing a courteous arrival experience
• Escort guests to the front desk and provide guidance through the check-in process
• Transport luggage and escort guests to their rooms while providing an overview of hotel amenities and key information
• Deliver personalized service by anticipating guest needs and collaborating with team members
• Maintain a clean, organized, and welcoming entrance and lobby area in coordination with lobby attendants
• Provide attentive, engaging service that reflects a commitment to exceeding guest expectations
• Promote hotel amenities and enhance the overall guest experience through knowledgeable recommendations

What are we looking for?

• One year of experience in customer service
• Flexible availability, including evenings, weekends, and holidays
• Valid driver’s license with a clean driving record required
• Prior experience in the hospitality industry preferred not required
• Ability to remain on feet for extended periods and move efficiently between valet areas and hotel locations throughout the shift
• Ability to think quickly, solve problems, and perform effectively in a fast-paced environment
• Team-oriented with strong collaboration skills
• Friendly, outgoing personality with strong verbal communication skills
• High school diploma or equivalent required