Wilderton Aperitivo Co.
Position:
TASTING ROOM SUPERVISOR (Seasonal)
Location:
HOOD RIVER, OR
Company Information
Wilderton was founded in Oregon in 2019 as an early leader in the exploding non-alcohol drinks industry, to bring a craft spirits sensibility to mindful cocktails, with liquids worthy of playing a part in the growing mixology culture.
Our passion for botanicals and cocktails led us to make the best damn Aperitivos this side of Italy, all without alcohol. While you may not know this category by name yet, we bet you’ve enjoyed it in a spritz or a Negroni!
As the first non-alcoholic distillery and tasting room in the country our difference is in the making. Unlike many other non-alcoholic spirits, Wilderton crafts aperitivos by hand in small batches from botanicals that we source from around the world and feature industry exclusive natural preservation formulations.
Position Summary
This front-of-house hospitality rockstar position will lead day to day operations at the nation’s only non-alcoholic tasting room through our busy Summer season (Memorial Day through Labor Day).
You believe 100% in Wilderton’s mission to elevate mindful drinking through craft non-alcoholic options and can’t wait to evangelize Wilderton as a face of the brand all day every day. You love to get nerdy about ingredients and production details. You are an educator at heart and ideally have spent time behind a bar at some point in your career.
This role will serve as the Tasting Room’s primary customer facing employee Monday through Friday and will also oversee training and scheduling of additional part time staffing for weekends and holidays.
You will also lead on and off-site tastings and events locally and in Portland to create Wilderton brand advocates.
The position requires an outgoing, well organized, self-motivated and disciplined individual who is focused on the customer’s experience and has an eye for style to boot!
Reports to
Founding Distiller
Major Responsibilities
-Curate Tasting Room beverage programs (menus and pricing) in collaboration with Wilderton leadership team
-Develop and maintain all tasting room policies and opening, closing, and operational procedures
-Oversee the day-to-day operations of our Tasting Room which includes leading tastings, visitor relations, tours, and staff performance
-Maintain a professional, welcoming environment that aligns with the Wilderton brand in all public areas
-Determine staffing requirements, hire and train new part-time Tasting Room and Staff with the approval of the supervisor
-Inventory management of spirits, retail merchandise and tasting room supplies
-Management of point of sale system, audit of registers, and generating sales reports
-Act as a concierge to assist guests with recommendations for lodging, dining, and other activities while visiting the Columbia River Gorge
-Arrange and manage group reservations or private distillery-tasting experiences, schedule and communicate all policies and fees
-Work with the Sales and Marketing teams to develop and host unique and engaging trade and PR events as the point person for catering, setup, rentals, and event staffing needs
-Occasionally represent Wilderton at pouring events (locally and regionally)
-Work with the Marketing team to create and execute effective marketing programs including social media posts, advertising, charity donations and promotional materials
-Partner with Marketing team to build Loyalty Program membership and engagement
-Generate photo/video content to support social media accounts
Disclaimer: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the Company.
Candidate Specifications
EDUCATION
-Bachelor’s Degree in Business or Hospitality Management preferred
EXPERIENCE
-Minimum three years successful hospitality and event management experience, ideally in a wine/beer/spirits tasting room
-Experience developing and coordinating events
-Prior demonstration of supervisory skills
-Craft bartending experience preferred
SKILLS
-Remarkable interpersonal skills (you were born for hospitality!)
-Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
-Operates with integrity and established business ethics; upholds organizational values.
-Professional, extremely organized, detail oriented and highly motivated; thrives in a fast-paced, cross-functional team environment.
-Proficient in the use of a PC in a networked environment including MS Office products: Word, Excel, Outlook, PowerPoint, and Google -Suite
-Proficient with social media, especially Instagram and Facebook, to create engaging and authentic content that generates buzz around the tasting room and distillery
OTHER
-Valid driver’s license, with proof of valid automobile insurance and clean DMV.
-Travel approximately 5-10% of time
-Must be able and available to work evenings and occasional weekends and travel overnight.
-Ability to frequently lift and/or repetitively carry and move, push and/or pull up to 50 pounds to stack cases and regularly lift and/or move up to 40 pounds.
SUPERVISION EXERCISED
-Recruits, trains, and manages Tasting Room Associates as needed
EMPLOYMENT CLASSIFICATION & COMPENSATION
-Full time seasonal May-September
-$25/hr + tips & commissions
-Benefits: Company paid medical insurance, paid time off and holidays, 401k, and much more
Wilderton LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
