Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.
If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
You will be escorting and orienting the guest to the front desk for check-in.
Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.
You will be working together with other attendants to ensure each guest has a personalized experience and will “dive” to open the door for all guests.
Assist lobby attendant in keeping entrance area clean and organized
“Be the difference” with all guest and employees and do more than just “the norm”.
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
What are we looking for?
Hospitality industry experience is a plus.
Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.
Must be available to work various shifts including weekends and holidays
Ability to solve problems when they arise.
Ability to work in a team environment is a must.
Pleasant and helpful personality.
Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.
A strong desire to make an impact on other people
An outgoing and engaging personality
Excellent verbal communication skills
Ability to work in a fast-paced setting
This position requires a minimum formal education of a high school diploma.
At least one year in a customer service role with high guest interaction
What you will have an opportunity to do: Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel. If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/ho...